Retail & Consumer Goods

Every store has sales goals. Not every store has consistent coaching.

Some associates thrive, others struggle, and managers don’t always know where to focus their time.
The problem
Without clear guidance, turnover stays high, conversion rates vary by store, and it’s nearly impossible to connect coaching to sales outcomes.
Why it matters
The result is uneven customer experiences, missed sales, and high turnover; all of which cut into revenue and brand loyalty.
How FronlineIQ fits in
FrontlineIQ analyzes sales data and interactions to pinpoint the one behavior that matters most for each rep. Associates get clear goals in a simple app, and managers see exactly who to coach and on what.
The payoff
Higher conversion, lower turnover, and more consistent results across every store.
Retail associate helping customer checkout with AI coaching insights

Where FrontlineIQ makes the difference in retail

Customer loyalty
Coach associates on upselling and closing techniques to increase volume and cart size of repeat purchases.
When store performance is uneven
Give managers insights to reduce turnover and make coaching consistent across locations.
When leaders need visibility across regions
Spot trends and compare performance across stores in one dashboard.