#3 Core product feature

Performance Intelligence

Know who to coach, when, and on what; with real-time dashboards and AI-powered insights that predict outcomes, flag risks, and tie coaching directly to revenue growth.
the coaching gap

You track KPIs; but you’re still guessing what to coach. Without visibility into the behaviors driving performance or the ability to predict outcomes before they happen, coaching remains reactive instead of strategic.

THE FIX FOR THE FRONTLINE

FrontlineIQ’s Performance Intelligence Platform transforms data into foresight, helping leaders focus coaching where it matters most; before performance slips, not after.

How it works

FrontlineIQ connects coaching and performance data into one real-time view; giving leaders and teams the insight to predict outcomes, adjust focus, and act early.

Step 1

Monitor real-time performance

FrontlineIQ unites live sales and KPI data in one view. Sales teams and managers can instantly track Units Sold, Average Transaction Value, Accessories %, Protection Plans %, Financing $, and Appointments with daily, weekly, monthly, or yearly views. Progress indicators show On Track, Behind, or Day Off status.
Step 2

Get predictive alerts

FrontlineIQ flags performance risks before they happen. AI-driven alerts identify who’s likely to miss goals and why; prompting timely, targeted coaching.

Examples: “Mira is behind on weekly accessory sales by 35%; recommend coaching on cross-sell behaviors.” or “Sophie hasn’t completed role-plays this week; engagement risk detected.
Sales table showing Vince, Heather, and Mira with sales amounts, close rates, and closed tickets; an alert notes Mira is pacing behind their goal.
Step 3

Drill into coaching correlation

See how coaching impacts results. Compare performance between coached and uncoached team members, track KPI lift after behavior assignments, and visualize how consistent coaching accelerates improvement over time.
Step 4

Measure business impact

FrontlineIQ connects coaching activity to financial outcomes, proving ROI across teams, stores, and regions. Revenue, profit, and behavioral impact reports reveal exactly how coaching translates into measurable business results.
Team performance leaderboard showing Satoshi K. first with 65% close rate up 3.5%, Heather S. second with 62% up 2.1%, and Arturo P. third with 59% down 0.2%.

Core capabilities

The tools that turn coaching data into predictive insights and measurable growth.

Feature 1

Real-time performance dashboards

FrontlineIQ gives every role; sales team, manager, and regional leader, real-time visibility into performance. Live dashboards track targets, achievements, and trends across teams, making it easy to identify gaps and act on them instantly.
Feature 2

AI-generated performance recommendations

FrontlineIQ’s AI analyzes performance velocity, behavioral gaps, and goal history to surface timely coaching recommendations. Predictive insights tell leaders exactly who to coach, when to act, and what to focus on.
Feature 3

Coaching-to-KPI correlation

FrontlineIQ quantifies the direct impact of coaching on results. Teams with active coaching see 12–18% higher performance, while consistent behavior practice drives a 5–7% conversion lift within weeks.
Feature 4

Business impact analytics

FrontlineIQ calculates the ROI of every coaching action, linking engagement to revenue and efficiency gains. Analytics show revenue lift per coaching hour, cost savings versus traditional training, and behavioral ROI by KPI category.
Feature 5

KPI attribution engine

FrontlineIQ’s attribution engine ties specific coaching activities directly to business outcomes. It identifies how individual behaviors, role-plays, or goals affect metrics like conversion rate or gross profit per sale.
FrontlineIQ’s Performance Intelligence gives us the visibility we always wanted. We can finally connect coaching activity to business outcomes; and see which behaviors are actually moving the numbers. It’s no longer guesswork; it’s precision coaching.
Mark Westman
VP of Sales, The Dufresne Group