PRODUCT KNOWLEDGE · AVAILABLE ON RAMP AND COACHING OS

Coach what you sell, not just how you sell

Help every sales rep learn your products, get instant AI answers during customer conversations, and practice presenting them; all grounded in your product catalog.

Product knowledge quiz with feedback on a sofa featureAsk Theo answers grounded in product documentation

The end of under-trained sales teams.

Product knowledge shouldn't stop after onboarding. Yet many reps hit the floor without the confidence or the answers they need, and managers have no clear view of who is truly product-ready.

One source of product knowledge. Three ways to put it to work.

Before the floor

Learn

Master products through assigned lessons and quizzes.

Product knowledge quiz about sofa durability
Short quizzes turn product details into knowledge reps can use.
On the floor

Ask

Get fast, catalog-grounded answers when customers have questions.

Ask Theo response with product recommendations and source documents
Answers grounded in your catalog and playbook.
Build confidence

Practice

Present the product to an AI customer in Role-Play, scored on how accurately you cover its real features and benefits.

Role-play practice screen with AI customer and peer options
Put product knowledge into practice in a sales conversation.

How do managers and brands benefit?

For managers

Assign learning by product, category or team; track completion and quiz scores; see who is ready to sell.

From learning to readiness

01

Assign

Choose the product, category or team.

02

Track

See lesson completion and quiz scores.

03

Coach

Focus on the knowledge gaps that remain.

For brands and manufacturers

Publish product updates once; every location sells from the same source of truth; knowledge stays current.

One source across your network

01

Publish once

Update your product knowledge.

02

Reach every location

Give teams the same source of truth.

03

Keep knowledge current

Make the latest details available on the floor.

A brand or manufacturer? See how Product Knowledge deploys across every location that sells your products.

Put every rep on the floor knowing what they sell.