THE COACHING GAP
You track KPIs, but you are still guessing what to coach. Without visibility into the behaviors driving performance, coaching stays reactive instead of strategic, and no one can say whether it worked.
COACHING OS
Turn coaching into predictable performance.
Coaching OS connects your performance data to your coaching priorities; so every manager knows who to coach, on what, and whether it worked.
THE FIX FOR THE FRONTLINE
Coaching OS turns your performance data into foresight, so leaders focus coaching where it matters most, before performance slips rather than after.
What it adds on top of Ramp
Everything in Ramp comes with it: AI role-play with Theo, practice with a peer, practice-based goals, and the manager visibility dashboard. Coaching OS adds the performance data layer on top.
Performance intelligence
Real-time KPI dashboards and revenue attribution.
AI coaching priorities
AI-recommended priorities and KPI-linked goals.
Executive visibility
Executive dashboards and regional leaderboards.
$2,100
In incremental sales per rep per week
86%
Weekly active use
15%
Sales lift
36%
Reduced employee turnover
Connect once. Our team handles it.
Connect POS, CRM, or DMS via secure API or SFTP, in parallel with your Ramp launch, so you're never waiting to get started.
From coaching to revenue
Goal, then behavior, then practice, then performance data, then AI recommendation, then the next coaching action. Better conversations. Stronger performance. More revenue.
How the system connects
- 01
Goal
Choose the business result.
- 02
Behavior
Identify the selling skill behind it.
- 03
Practice
Build the skill with role-play.
- 04
Performance
See what changes on the floor.
- 05
AI recommendation
Find the next coaching priority.
- 06
Next action
Put the recommendation into practice.
Compare Ramp and Coaching OS
Most teams start with Ramp: launch in two weeks with zero integration, then unlock the full Coaching OS when they connect their data. Here's how they compare.
Swipe to compare both editions →
| Capabilities | Ramp Launch in two weeks. Zero integration. | Coaching OS Everything in Ramp, plus your performance data. |
|---|---|---|
| Practice and skill building | ||
| AI Role-Play with Theo, voice based | ✓ | ✓ |
| Scenarios and personas built from your sales playbook | ✓ | ✓ |
| Practice with a peer, scored on the same framework | ✓ | ✓ |
| Session scorecards with strengths and one improvement | ✓ | ✓ |
| Searchable transcripts and session playback | ✓ | ✓ |
| Coaching operations | ||
| Behavior library built from your training content | ✓ | ✓ |
| Behavior assignment and mastery tracking | ✓ | ✓ |
| Practice-based goals, no sales data required | ✓ | ✓ |
| Manager visibility dashboard | ✓ | ✓ |
| Engagement alerts on low activity or declining scores | ✓ | ✓ |
| KPI-linked goals tied to real sales performance | ✓ | |
| AI-recommended coaching priorities per rep | ✓ | |
| Performance and revenue | ||
| Real-time KPI dashboards | ✓ | |
| Daily sales activity capture | ✓ | |
| Commission and earnings visibility for reps | ✓ | |
| Executive dashboards and regional comparisons | ✓ | |
| Revenue attribution and business impact analytics | ✓ | |
| Conversation Intelligence | ||
| Client recaps after every customer conversation | Add-on | Add-on |
| Conversation coaching on real conversations | Add-on | Add-on |
| Floor intelligence for managers | Add-on | Add-on |
| Practice-to-floor performance loop | Add-on | Add-on |
| Product Knowledge | ||
| Product lessons and quizzes | Add-on | Add-on |
| Catalog-grounded answers on the floor | Add-on | Add-on |
| Catalog-grounded AI role-play | Add-on | Add-on |
| What it takes to launch | Your playbook. No integration, no IT. | POS, CRM or DMS connected via secure API or SFTP, set up in parallel with your Ramp launch. |
Conversation Intelligence and Product Knowledge are add-on capabilities, available on either edition.
"Before FrontlineIQ, coaching cut corners. Now it's structured, fact-based, and better for everybody."
Kevin Hook, President, Ashley Canada
